Cozy Cats Vet -- A Cat Practice

We love this practice, which came recommended by the rescue from which we adopted our two bébés. Our cats have seen two of the three vets here, and both were gentle, kind, and informative. I have never felt rushed or like I had a question that didn't get answered. The support staff have all been friendly and pleasant, and my cats are super calm around all of the folks who've handled them. I've found their pricing to be fair, and have never felt pressured into unwanted care (as I have at other practices when I've lived elsewhere). Very happy this practice is in our area. It's not the most convenient option for us (we're about 35 mins drive away) but totally worth it.

LP/DR: Great encounters for many years. Had a blip during my cats passing that was disappointing to me but not detrimental to my overall experiences. I have been a customer at this vet practice for over 17 years with my cat. As I suspected and was the case, my cat needed to be euthanized and passed on 03.17.2023. While expected, it was a devastating day. Both the vet and vet tech were amazing, kind and empathetic to me and my cat. I was asked if I would like some fur and paw print sent to me as a keepsake, and said yes. About a week later, I was notified that I could pick up my cat's remains and when I arrived home, I realized I was missing his fur and paw print. I contacted Cozy Cats and was told by the office manager that they send out condolence cards with these items. She asked if I had received a condolence card from the practice. I shared that I had not. She said she would do a bit more digging and get back to me the next day. My next conversation with the practice manager, initiated by me, was her sharing that she recalled doing a lot of condolences recently (but not mine in particular since there were many), had searched the office but did not find my fur and paw print and therefore felt it had been mailed and lost by the post office. While I was disheartened to not receive the fur and paw print of my cat of over 17 years, I understand mail does sometimes get lost. However, knowing that nothing was never received, I really expected to receive a replacement follow up condolence card from Cozy Cats (without the fur and paw print) to make up for the one that never arrived. Sadly, that did not happen. As a longtime customer, who has had nothing but positive experiences, I am disappointed with the lack of follow-through, thoughtlessness and lack of concern for their own process during this last stage of my pet's life.

I’m so bummed that we JUST found cozy cats this year and now we’re moving! I have two 8 year old orange tabbies and the staff at cozy cats are so welcoming, appointments don’t feel rushed at all, and any issues my cats had were approached by the vets here from a few different angles with their long term health in mind. Definitely recommend this practice to anyone with cats.

If you have a cat and just want a great place to get care you cannot do better. Being able to take my cat to a place where I don't have to worry about a dog being there is almost priceless for me. The vet techs and office staff are very personable and caring. The veterinarians are incredibly experienced with cat issues and have a calming presence about them that I highly appreciate. They don't overcharge for medicines and foods which is rare. Also their new location is beautiful.

LP/DR: Great encounters for many years. Had a blip during my cats passing that was disappointing to me but not detrimental to my overall experiences. I have been a customer at this vet practice for over 17 years with my cat. As I suspected and was the case, my cat needed to be euthanized and passed on 03.17.2023. While expected, it was a devastating day. Both the vet and vet tech were amazing, kind and empathetic to me and my cat. I was asked if I would like some fur and paw print sent to me as a keepsake, and said yes. About a week later, I was notified that I could pick up my cat's remains and when I arrived home, I realized I was missing his fur and paw print. I contacted Cozy Cats and was told by the office manager that they send out condolence cards with these items. She asked if I had received a condolence card from the practice. I shared that I had not. She said she would do a bit more digging and get back to me the next day. My next conversation with the practice manager, initiated by me, was her sharing that she recalled doing a lot of condolences recently (but not mine in particular since there were many), had searched the office but did not find my fur and paw print and therefore felt it had been mailed and lost by the post office. While I was disheartened to not receive the fur and paw print of my cat of over 17 years, I understand mail does sometimes get lost. However, knowing that nothing was never received, I really expected to receive a replacement follow up condolence card from Cozy Cats (without the fur and paw print) to make up for the one that never arrived. Sadly, that did not happen. As a longtime customer, who has had nothing but positive experiences, I am disappointed with the lack of follow-through, thoughtlessness and lack of concern for their own process during this last stage of my pet's life.

We love this practice, which came recommended by the rescue from which we adopted our two bébés. Our cats have seen two of the three vets here, and both were gentle, kind, and informative. I have never felt rushed or like I had a question that didn't get answered. The support staff have all been friendly and pleasant, and my cats are super calm around all of the folks who've handled them. I've found their pricing to be fair, and have never felt pressured into unwanted care (as I have at other practices when I've lived elsewhere). Very happy this practice is in our area. It's not the most convenient option for us (we're about 35 mins drive away) but totally worth it.